If closing a window isn’t relevant to the way the application works, then command-W should either not work at all or else bring up a dialogue box asking the user if he or she really wants to quit the application. There’s no obvious reason why this should be the case. Command-W for some insane reason quits the application. There are a few other niggles worth mentioning. While well written, the integrated help feature isn’t searchable. Yes, Data Rescue has a Search field under the Help menubar item, but all this does is either pick out some menubar items or direct you to the main OS X help facility! So the best way to use the PDF manual is to open up the application package contents via the Finder, rummage around for the Data Rescue Users Guide inside the Resources folder, and then open the PDF in Preview! Do that and you can search to your heart’s content, and see all the results ranked by relevance. Given that the window is non-searchable, this makes finding related content or supplementary explanations much harder than they need to be. The manual itself is very good and explains in detail what’s going on, but it is quite long and in places very technical. To be fair on Data Rescue, the PDF document does at least open at the section relevant to whatever tool or window is open at the time. However, Data Rescue does not come with a printed manual, and instead clicking on the ? icon launches a PDF manual displayed in another application windows.Īgain, this reviewer has mixed feels about this. Once a tool is launched, a buttons appear to start the scan or whatever, and a brief line of text along the bottom of the application window offers some indication of what the tool is going to do. Certainly, it can take a moment or two for the user to figure out the right speed at which to move the mouse without sending icons flying off in unexpected directions. This reviewer at least is uncertain about whether the arena view is genuinely helpful or simply animation for the sheer sake of it. Moving the cursor towards a particular icon brings it towards the centre of the window, while double-clicking that icon launches its particular tool, such as the Quick Scan. Most of the time the user will be working within what Prosoft calls an ‘arena’, with an animated arc of icons presented against a black background. Prosoft products have their own distinctive look and feel, and Data Rescue is no exception. However, if the application is run from the DVD, which will be the case if the primary hard drive becomes corrupt, then the serial numbers will be required every single time the application is launched that way.įor a new application Data Rescue isn’t too demanding, and besides the Intel Mac used for this review, the DVD managed to boot up and work with a G4 Macintosh as well. If Data Rescue is run from the primary hard drive the application demands a serial number the first time it is used, but after that it runs just like any other application. Installing Data Rescue requires nothing more than dragging-and-dropping the application from the DVD into the Application folder. But just how well does Data Rescue deliver on these promises?ĭata Rescue features a highly animated interface. Certainly the range of features announced on the box sounds promising: entire drive as well as individual file recovery bootable DVD for recovering data from hard drives that won’t boot the computer anymore image recovery from camera media cards and RAID volumes and free technical support by e-mail and telephone. Data Rescue 3 is an application from Prosoft Engineering that performs both these functions via a relatively intuitive, if quirky, interface.Īt $99 for a single-user license, Data Rescue 3 is a mid-price program that should appeal to both home and office users. Unless overwritten with new data, files don’t vanish simply because they’re deleted, and just because a hard drive has been corrupted somehow, it doesn’t mean the data on that disk can’t be recovered.
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